2015/02/06

Information for guests

Thank you very much for booking. Even if you already know some of information below, kindly check again.
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●Usage Information, Price List, Cancellation Fee
Please check our website. ( up to 9 people / 10 people or more ) Our rooms are mostly rooms for 4, 5 people with two bunk beds and one sofa bed, and we don't have so called "single rooms". (We also have rooms for 10 or 8 people and Japanese style rooms for 6 people). You can use these rooms with less people than the capacity as you like.
 
●Changing reservation after booking
Please do not contact us by phone, but use documents such as e-mail or FAX to avoid misunderstanding. Then write your name (or group name) and check-in date in the title
or body. If you change the number of guests, we would appreciate if you wrote like this: Male/Female guests increase/decrease from A to B.
 
●Night Curfew
For security reasons, this building cannot be entered or left from 23:00 until 6:00 the next morning. This may be inconvenient, but we ask for your understanding. (In case of emargency like desease, staff will help you anytime) We also want you to know that you must check in before 23:00 and check out after 6:00. If there are any problems regarding the check-in time, please consult with us beforehand.
 
●Car Parking
Ordinary car... This building has an underground parking lot, although it is not affiliated. You can park your car until 23:00 and leave after 7:00. (Motorcycles cannot be parked) Current fee; 300 yen per 30 min, one day max 3000 yen, overnight 600yen You can check before your stay for certainty as this fee may change (03-3261-1672).
Bigger than a microbus... The Yasukuni Shrine parking lot is often used. It is 1 station away from the hostel by subway (03-3261-1672). If you are getting on or off the bus, please pull it off in front of this building on Sotobori-dori Street towards Shinjuku. There is a space like a bus stop and you can use it.
 
●Storing your luggage before your stay
If you want to send luggage prior to your stay, please write your name, group name and check-in date on the label. If some of you want to bring your luggage before check-in, please bring it to the reception on the 18th floor. We are afraid we cannot go to get it outside of the building or to the ground floor. Especially if you come by car, it seems to be difficult for the driver to carry them all by himself, so please be careful.
 
●Booking a Taxi
We cannot take your reservation for taxi, because around here, especially in the morning, it is very difficult to reserve taxi. Please use the taxi stand located at the east exit of Iidabashi Station.
 
●Deposit
Depending on your reservation, deposit fee is written on your "Reservation Confirmation". Please pay it before due date. If you have any problem to pay before the due date, please consult with us beforehand.
 
●Guest Lists
Please submit your guest lists before the check-in date. It should include everyone's name, gender and age. (You can use the template below or make your own) http://www.jyh.gr.jp/tcyh/05namelist
 
●For groups of more than 9 people with students
The fee depends on the age group according to the Japanese school system, even if they don't belong to schools in Japan. For groups with boundary age students, please send your guest lists with dates of birth so that we can modify the booking confirmation. 
We want to make explanation at the front desk smooth, so we have information paper for you to know some before your stay. Please tell each guest in advance. (There is a warning about smoking.)
Japanese http://www.jyh.gr.jp/tcyh/checkin20220521.pdf
English http://www.jyh.gr.jp/tcyh/checkin202205eng.pdf

If you have any questions, please let us know. We are looking forward to your stay.